The start of a small business is an exciting and challenging endeavour. However, the excitement of launching a new venture also brings the hard work needed to build a successful business.
A critical step at this stage is setting up the systems to support and run the business in such areas as managing your finances, tracking your inventory and communicating with customers and employees.
Without the right systems, your business will have great difficulty growing and thriving. Systems are critical for a small business because they provide support in building a solid foundation for the success of your business.
They provide the base for your business to reach and satisfy its target audience, which in turn enables it to achieve its goals.
What are the systems that are essential for running your business? What are the steps for setting them up and maintaining them? What information and tools do you need to make the right decisions about setting up the systems to enhance the success of your business?
What To Do Before Setting Up A System For Your Small Business
The setup of your systems begins with identifying the specific needs of your small business. As different businesses have different system requirements, you will start by selecting the ones that your business needs to operate effectively.
For example, while a retail business needs a point-of-sale and inventory management system, a service business will need a customer relationship management and scheduling system. Similarly, an e-commerce business will require a website and e-commerce system.
In determining the systems for your business, you should consider the following:
- The products and/or services being offered by your business.
- The target market being served by your business.
- The business model that determines how your business makes money.
- The goals that your business is striving to achieve.
- The budget of your business which dictates how much you’re able to spend and the income it plans to generate.
The clarity resulting from these considerations will enable you to understand the needs of your business and kick-start your research on the options available to your business.
This will provide a basis for you to compare features and prices, read reviews and seek recommendations from other business owners. You can also ask for advice from business consultants who can guide you on the best systems for your business.
What typical systems will your small business need to operate effectively? Some of the most common ones are:
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- Accounting Software: These are needed for the management of your finances, creation of invoices, tracking of expenses and preparation of financial statements.
- Inventory Management Software: This software allows your business to track its inventory levels, re-order products and generate related inventory reports.
- Customer Relationship Management (CRM) Software: CRM software allows your business to manage its customer data, track its customer interactions and create targeted marketing campaigns.
- Point-of-Sale (POS) System: The POS system allows a retail business to process its transactions, track its sales and manage its inventory.
- Human Resources Software: The human resources software allows your business to manage its employee data, track employee time and attendance, and process payroll.
- Website And e-Commerce System: This system enables your business to create and manage its online presence, sell products or services online and track its customer data.
Tips For Successfully Setting Up Your Small Business System
Having identified the systems necessary for your business, you should proceed to select and set them up.
The steps for setting up your systems will depend on the ones that you choose to use. Whatever your choice, here are some of the general steps you can follow:
- Choose The Software That Is Right For Your Business: Research different options. Compare features and prices. Read customer reviews. By going through these steps, you are able to zero in on the software that meets the unique needs of your business.
- Set Up Your Software: Setting up your software may involve steps like installing the software on your computer or server, creating an account and configuring the settings. The software must be configured correctly for it to meet the specific needs of your business.
- Import Or Entry Of Data: Subject to the type of software that you have chosen to deploy, you may need to enter your data manually or import data from another system. The essence of this step is to ensure that your system gets to work with the accurate and complete data needed for optimal performance.
- Test-Run Your System: Before integrating your system with your business operations, you must do a dry run to ensure that all data have been entered correctly and it works as expected.
- Train Your Employees: Since your business will rely on your employees to run your system, the responsible employee must be trained on how to use it. This is to ensure that the employee can be relied upon to run the system effectively and efficiently.
- Secure Your System: It is important to set up protocols to secure sensitive data from unauthorised access and use. This may include actions like encryption, firewalls, installing antivirus software, using a password generator and protecting the data that you share online.
To streamline the setup process and minimise disruptions to your operations, it is important to plan ahead, prioritise, minimise data entry and reduce downtime.
In your planning, ensure that you have the employees, equipment and funds to set up your systems. You should focus on setting up the most essential systems before moving on to the less critical ones.
You can also automate data entry as much as possible to reduce the time and effort required to do it manually.
Furthermore, the testing of your systems before deploying them in your operations helps to ensure that they work correctly and minimise disruptions.
In pursuing these objectives, it is helpful to seek help from professionals who can help you set up your systems quickly and efficiently.
With your systems in place, it is important to ensure that they continue to meet the needs of your business, which you can do by regularly maintaining and updating them. This includes maintenance of your hardware and updating of your software. Software updates include being up to date with new features, bug fixes and security patches. Hardware maintenance covers cleaning dust, checking for hardware failures and replacing worn parts on your computers and servers.
It is equally crucial to regularly back up your data to ensure that they can be recovered if disaster strikes. You must be mindful that maintaining and updating your systems is an ongoing process that should be incorporated into your overall business strategy.
In setting up your systems and taking the steps to implement them in your own business, you set your business on the track for success. By regularly reviewing and analysing your systems, you are able to identify areas that need improvement and take steps to address them. This will help your business to stay up-to-date and continue to support the growth and profitability of your business.
If you are looking for help setting up systems for your small business, contact us today.
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